BMW Genius


Bert Smith BMW Genius


BMW of Roanoke in Roanoke, VA - serving Salem and Lynchburg, VA - is proud to offer a BMW Genius service at our dealership. Our team of BMW Product Geniuses is a specially-trained, product expert who can demonstrate and explain all aspects of your BMW before, during, and after your purchase, and they're available to answer your questions via email, phone call, or dealership visit. These individuals are focused on you being 100% satisfied with your experience, which is why they are sales team members, but not actual salespeople.

In addition to our on-site help, there's also a BMW app for your tablet and smartphone that gives you how-to videos on key features and functionalities along with product information that's specific to your model. Click here to download the app for yourself, and don't hesitate to consult with our BMW Product Geniuses with any questions about the app or your BMW. Our BMW Product Genius team is listed below.

          
  BMW of Roanoke's BMW Genius
Rodney Musselman
Phone number:(877) 306-1291   



BMW BLUETOOTH CONNECTIVITY

In this video, learn how to call a contact in your phonebook which is paired by Bluetooth either via voice command or via iDrive.

ConnectedDrive features and set-up processes vary for each vehicle. Please contact your Dealer or call Customer Relations at 1-800-831-1117 if you have any questions.


BMW BLUETOOTH PAIRING - IPHONE

In this video, learn how to pair your iPhone via Bluetooth with your vehicle.

ConnectedDrive features and set-up processes vary for each vehicle. Please contact your Dealer or call Customer Relations at 1-800-831-1117 if you have any questions.




BMW NAVIGATION

In this video, learn how to use the navigation system manually via iDrive or via voice control.

ConnectedDrive features and set-up processes vary for each vehicle. Please contact your Dealer or call Customer Relations at 1-800-831-1117 if you have any questions.

Ask a Genius or Request an Encore Appointment

Hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed

Contact

BMW of Roanoke

2824 Franklin Rd Sw
Directions Roanoke, VA 24014

  • Sales: (877) 306-1291
  • Service: (844) 327-9432
  • Parts: (877) 250-1938